A field service tool that only works with a connection isn't really a field service tool - it's an office tool someone tried to use in a van. TaskForge's Technician App stores job cards, assets, and client data locally on the device, so a dropped signal at a basement server room or a rural site never stops the work.
See where every technician actually is on a live map, updated automatically from the mobile app. When a new job comes in, dispatch to whoever's genuinely closest instead of guessing from a schedule - and the calendar view gives an executive overview across the whole team's week, or filters down to just one technician.
Job cards, assets, and client history live on the device itself, not just on a server somewhere. Update a job, log parts used, take photos, capture a signature - all without a connection - and the moment signal returns, everything syncs automatically in the background. The same local-first approach extends to the Office Team Server for larger sites, so a whole team keeps working even if the office's own internet is down.
See where every technician actually is on a live map - know who's closest before you dispatch.
Every job tracked from first report to sign-off, fully usable offline on the Technician App.
Real driving-distance travel charges calculated automatically, multi-stop days included.
Configurable checklists for technicians and customers, with concerning answers flagged automatically.
Technician confirms, client signs on-site, manager approves - even without a connection at the time.
Every technician's contact details and role, one call away when a client asks "who's coming out?"