๐Ÿ“– See how every feature works
RUN YOUR WHOLE IT OPERATION FROM ONE PLACE

Stop stitching five systems together
to run one IT business.

Your service desk, technicians, RMM, assets, and billing โ€” working from the same data, not five separate logins. TaskForge is the one platform behind the whole job, from the first call to the final invoice.

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No credit card required  ยท  Live in minutes  ยท  Built and hosted in South Africa
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WHY TASKFORGE

Built for IT teams tired of stitching software together.

One platform. One database. One workflow โ€” instead of a different login for every part of the job.

❌ A PSA for tickets
❌ A separate RMM tool
❌ An asset spreadsheet
❌ A standalone inventory system
❌ A GPS tracking app
❌ A documentation wiki
❌ Billing software, separately
❌ WhatsApp, handled manually
❌ A different technician app
↓
TaskForge
One connected platform
FIND YOUR FIT

Four tiers. One clear answer for “which one is me?”

A full side-by-side, no digging through fine print.

StandaloneTeamBusinessEnterprise
Ideal forSingle IT consultant2โ€“10 techniciansGrowing MSP or internal IT deptMulti-site organisations
Technicians12510
Sites12530
Device DiscoveryBasicFullFullFull
RMM / Remote Access Seatsโ€”550300
End-User App Installs1525UnlimitedUnlimited
Knowledge Baseโ€”YesYesYes
AI Assistantโ€”YesYesYes
WhatsApp Integrationโ€”YesYesYes
Custom Brandingโ€”โ€”YesYes
Executive Dashboardsโ€”โ€”YesYes
SLA Reporting (split remote/onsite quotas)โ€”โ€”YesYes
Client & Site Managementโ€”โ€”YesYes
Client Mapโ€”โ€”YesYes
Sales Pipelineโ€”YesYesYes
Leave & HR Managementโ€”YesYesYes
Expense Claimsโ€”YesYesYes
Vehicle Fleet & Travel Costingโ€”YesYesYes
Health & Safety Checklistsโ€”YesYesYes
Digital 3-Stage Sign-off + E-Signatureโ€”โ€”YesYes
Quotes, Sales Orders & Invoicingโ€”YesYesYes
Client Billing Terms & Credit Controlโ€”โ€”YesYes
SupportStandardStandardPriority same-dayDedicated + phone
PriceR699/moR3,900/moR12,500/moFrom R22,500/mo
Prepaid Licence Optionโ€”โ€”โ€”โ€”
EVERYTHING IN ONE PLACE

This isn't a ticketing tool with extras bolted on.

Every category below is a full, real part of the platform โ€” not a checkbox feature. See how it all connects on our MSP software page.

๐Ÿ—‚๏ธ
Job Cards & Ticketing

Every job tracked from first report to sign-off, with priority, status, and a full activity history behind it.

๐Ÿ”
Daily Site Checks

Auto-generates a job card the moment a scheduled check is due โ€” nothing falls through the cracks.

๐Ÿ“‹
Handover Log

Shift handoffs stay on record, so the next technician on-site knows exactly where things left off.

๐Ÿ–จ๏ธ
Print-Ready Exports

Generate a clean, printable job card for physical sign-off whenever you need one.

๐Ÿฆบ
Health & Safety Checklists

Configurable checklists for technicians and customers, with any concerning answer flagged automatically for follow-up.

โœ๏ธ
Digital 3-Stage Sign-off

Technician confirms, client signs off electronically, manager gives final approval โ€” then a complete PDF with photos and every signature goes out by email automatically.

Business & up
๐Ÿ“…
Calendar & Scheduling

An executive view across every technician's week, or filter down to one โ€” colour-coded by tech and priority.

๐Ÿ“
Live GPS Tracking

See where every technician actually is on a live map, updated automatically from the mobile app โ€” know who's closest before you dispatch the next job.

Team & up
๐Ÿ–ฅ๏ธ
RMM & Remote Access

Look up any device by username right from the ticket and connect in one click.

Team & up
๐Ÿšจ
System Uptime Monitoring

Critical servers get watched around the clock. The moment one goes down, a job card is created automatically and an email plus a push notification go out immediately โ€” nothing waits for someone to notice.

๐Ÿ“ก
Discovered Devices

Scan the network and see every device on it โ€” Standalone gets a basic scan, Team and up get the full picture.

๐ŸŒ
IP Address Book

A living record of every static IP, VLAN, and subnet across every site you manage.

๐Ÿ–ฒ๏ธ
iLO / iDRAC Server Management

Check power state and health, or power-cycle a server remotely, straight from the console โ€” no separate BMC login required.

Team & up
๐Ÿ“ถ
UniFi Controller Integration

Pull live client and device data straight from a site's UniFi controller without opening a separate tab.

Team & up
โŒจ๏ธ
SSH Terminal Access

A full terminal session to any server, opened directly from its asset record.

Team & up
๐Ÿ’ฌ
WhatsApp Integration

Job updates go out automatically โ€” no separate messaging app for clients or your own techs.

Team & up
โ˜Ž๏ธ
PBX Caller ID Screen-Pop

An incoming call matches instantly against your clients and staff โ€” their details pop up before you even pick up, with a new job card one click away.

Team & up
๐Ÿ”
Encrypted Credentials Vault

Passwords stored properly โ€” encrypted at rest, organised into your own, shared, and per-client passwords, with every view and change logged automatically.

๐Ÿค–
AI Assistant

Ask "what's overdue" or "what's down right now" in plain language. Rule-based by default, or connect your own Gemini key for full natural language.

Team & up
๐Ÿ‘ฅ
Staff Directory

Every technician's contact details and role, one click away when a client asks "who's coming out?"

๐Ÿ“
Shared Files

A common drop for site diagrams, configs, and reference documents your whole team can reach.

๐Ÿ—“๏ธ
Leave & HR Management

Leave requests, approvals, and staff records โ€” properly tracked, not a spreadsheet.

Team & up
๐Ÿ’ป
Asset Tracking

Know what's installed where โ€” make, model, warranty, and full history per device.

๐Ÿ“ฑ
QR Code Asset Lookup

Print a QR code onto any asset โ€” scan it with a phone and pull up its full record on the spot, no searching required.

๐Ÿ“ฆ
Stock & Inventory

Track what's on the shelf and get warned before you run out mid-job.

๐Ÿญ
Vendor Contacts

Every supplier and their support line, in one place instead of a sticky note.

๐Ÿ“–
Knowledge Base

Printer setup guides, common fixes, and reference articles your whole team can search instantly.

Team & up
๐Ÿš—
Vehicle Fleet & Travel Costing

Register your vehicles with a cost-per-km rate, and job cards calculate real driving-distance travel charges automatically โ€” multi-stop days included.

Team & up
๐Ÿ“Š
Executive Dashboards

A rollup view across every site and technician โ€” the numbers leadership actually wants to see.

Business & up
โฑ๏ธ
SLA Reporting

Separate monthly remote and onsite hour quotas per client, with only the work types you choose actually covered โ€” go over, and it flags it before you bill outside the contract.

Business & up
๐Ÿข
Client & Site Management

A real client hierarchy โ€” each client's own sites and locations live underneath them, not a flat list mixed in with your own offices.

Business & up
๐Ÿ“‹
Compliance Document Tracking

SLA contracts, Letters of Good Standing, tax clearance certificates โ€” stored per client with automatic expiry warnings.

Business & up
๐Ÿ“ˆ
Advanced Reporting

A custom report builder with exports, beyond the standard dashboard views.

Business & up
๐Ÿ“
Client Map

Every client site plotted automatically from its address โ€” see your whole coverage area on one map at a glance.

Business & up
๐ŸŽฏ
Sales Pipeline

Track prospects from first contact through to a signed client, without a separate tool.

Team & up
๐Ÿ“„
Quotes โ†’ Sales Orders โ†’ Invoices

Build a quote, convert it to a confirmed sales order the moment it's accepted, and generate the client invoice โ€” one connected flow, one set of line items.

Team & up
๐Ÿ›’
Purchase Orders

Spawn a supplier PO straight from a sales order to cover the parts you need to fulfil it.

Team & up
๐Ÿงพ
Job Costing & Invoicing

Labour hours, travel, and parts used all roll up automatically into an invoice the moment a job card is signed off.

Team & up
๐Ÿ’ณ
Client Billing Terms & Credit Control

Set COD or 30-day terms per client โ€” an overdue or COD-outstanding account flags automatically before new work proceeds.

Business & up
๐Ÿงพ
Expense Claims

Technicians submit fuel, parking, and other job expenses for approval, right from the app.

Team & up
WHAT'S NEXT

We're not done building.

Version 2.0 brings white-label reselling, a full client portal, AI-assisted ticket handling, and deeper asset tracking - built on the same foundation you're using today.

๐Ÿข
Client Portal
๐Ÿท๏ธ
White-Label & Multi-Tenancy
๐Ÿ“„
Service Contracts
๐Ÿค–
AI Ticket Summaries
See the Full Roadmap →
PLANS & PRICING

Pick the size that fits your team today.

Every plan includes a free 14-day trial. No credit card needed to start.

Standalone
Single IT consultant
R699
per month
  • 1 Technicianโœ“
  • 1 Siteโœ“
  • 15 End-user installsโœ“
  • Basic Device Discoveryโœ“
  • Full RMM / Remote Accessโ€”
Business
Growing MSP / internal IT dept
R12,500
per month
  • 5 Techniciansโœ“
  • 5 Sitesโœ“
  • Unlimited end-user installsโœ“
  • 50 RMM seatsโœ“
  • Dashboards, SLA, custom brandingโœ“
Enterprise
Multi-site organisations
RFrom 22,500
per month
  • 10 Techniciansโœ“
  • 30 Sitesโœ“
  • Unlimited end-user installsโœ“
  • 300 RMM seatsโœ“
  • Dedicated onboarding + phone supportโœ“
Plus a once-off setup fee
Secure payments via PayFast
See our Refund & Cancellation Policy
Need more seats than a plan includes? Every tier supports add-on RMM and technician seats. See add-on pricing โ†’
QUESTIONS

Frequently Asked Questions

Each client can connect their own WhatsApp Business number, so job updates and notices go out under their own number rather than a shared generic one. It's designed per-client rather than one-size-fits-all, since different clients have different WhatsApp setups already in place.
There's no automated one-click migration tool today โ€” most customers start fresh in TaskForge and keep their old system on hand for reference during the transition. If you have a large volume of historical tickets you specifically need brought across, get in touch and we can talk through options.
Yes. The Technician App stores its data locally on each device and works fully offline โ€” job cards, assets, everything โ€” syncing automatically once connectivity returns. A dropped signal at a client site on the edge of coverage won't stop you working.
Each license has a real seat limit based on your tier โ€” Standalone is a single device, higher tiers support more. Seats are tied to specific devices, and you can release a device (say, when someone gets a new laptop) to free that seat up for a replacement, from the license admin side.
TaskForge handles the operational side end-to-end โ€” quotes, sales orders, purchase orders, job invoicing, and client statements, all tied directly to the work itself. Most customers still use dedicated accounting software (like Xero or Sage) for tax filing and general ledger โ€” TaskForge is built to make that handoff clean, not to replace it entirely.
Technicians keep working locally regardless. If you're running a Team Server setup, devices sync back up once your connection returns โ€” nothing is lost in the meantime, it just catches up.
โ† Back to plans
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