IT BUSINESS MANAGEMENT

The business side of IT, built on the same data as the operational side.

Most IT businesses run their operations in one system and their commercial side in another, reconciling the two by hand at month end. TaskForge keeps quotes, sales orders, invoicing, and client credit control in the same platform as the job cards and assets they're actually based on - so the numbers leadership sees are the numbers the technicians produced.

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ONE CONNECTED FLOW

Quote, sales order, invoice - one set of line items throughout.

Build a quote, convert it to a confirmed sales order the moment it's accepted, and generate the client invoice from the same data - no re-entering line items at each stage. Spawn a supplier purchase order straight from a sales order to cover the parts needed to fulfil it, and let job costing roll labour, travel, and parts into the invoice automatically once work is signed off.

THE VIEW LEADERSHIP ACTUALLY WANTS

A rollup across every site and technician, not a spreadsheet someone built.

Executive dashboards give a rollup view across every site and technician in one place. Client billing terms and credit control flag an overdue or COD-outstanding account automatically before new work proceeds, and compliance document tracking keeps SLA contracts, tax clearance certificates, and other paperwork on file with expiry warnings built in.

THE COMMERCIAL SIDE, CONNECTED

Quotes, billing, and reporting - on the same data as the work itself.

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Quotes → Sales Orders → Invoices

One connected flow, one set of line items - from first quote to final invoice.

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Client Billing Terms & Credit Control

COD or 30-day terms per client, with an overdue account flagged automatically.

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Executive Dashboards

A rollup view across every site and technician - the numbers leadership actually wants to see.

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Sales Pipeline

Track prospects from first contact through to a signed client, without a separate tool.

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Compliance Document Tracking

SLA contracts, Letters of Good Standing, and tax clearance certificates, with automatic expiry warnings.

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Leave & HR Management

Leave requests, approvals, and staff records - properly tracked, not a spreadsheet.

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RELATED

SLA Management · IT Service Management · Full MSP Platform

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